Real connections.
Liveware’s specialist healthcare division elevates the way you assist your patients, while reducing the demand on your resources. Compliant and empathetic, our global talent pools ensure interactions that leave your customers feeling well cared for and supported.
Let us do what we do best and get your business thriving.
With our deep understanding and vast industry experience, we create dedicated global teams, and give you access to solutions designed to take your healthcare practice to the next level.
Maximise efficiencies
Our teams have been in customer service for years. They live and breathe it. With the right processes in place, the results will follow.
Leverage expert advice
Our experts are on hand to answer your questions, helping you unlock new possibilities and scale to new heights.
Optimise profits to drive growth
Outsourcing could reduce business expenditure by up to 70%. Imagine what your teams could achieve when these funds are reinvested in your business.
Increase customer satisfaction
Liveware has proven methods for increasing customer satisfaction rates in healthcare clients. Find out what we can do for you.
Reduce operational cost
Your workforce is likely one of the highest costs to your business. Free up cash flow by outsourcing routine tasks to specialists and supplement your resources for less.
Capabilities.
From patient relations to office support, we know exactly what it takes to deliver an experience designed to enhance business vitality.
Telehealth Services
Cutting-edge telehealth services connect patient with empathetic and professional advice, wherever they are.
Back-office Services
Streamline your medical practice with efficient back-office services to handle administration, so that you can focus on patient care.
Document Processors
Streamlined document processing services efficiently manage your documents, ensuring accuracy and organisation for enhanced productivity.
Customer Care
We strive for patient satisfaction through operational excellence at every touchpoint.