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The Liveware way.

While we leverage a deep understanding of your business to pinpoint opportunity and plan the way forward, strategic thinking can only take you so far. We have expert capabilities to seamlessly implement the solutions designed to propel your business towards real growth.

A three phase approach.

Assessment &
Discovery

A deep dive into your existing frameworks helps us identify your strengths and areas for improvement.

Let’s discuss your business. Your current situation. Your KPIs. We want to know it all. Stakeholder engagement and workshops empower us with workable insights and clarity, laying the foundation for informed decisions and successful outcomes.

Guided by our years of experience and expertise, we then formulate a strategic way forward.

A detailed cost sheet and outline will empower you to start making clear business decisions based on your strategy, the potential savings, and your timelines.

Design &
implementation

Reverse engineering the desired results through the implementation of solutions that set the stage for sustainable growth and efficiency.

Based on the functionality and outcomes required, our specialist team develops and implements the solutions that will address your unique challenges around people, operations, and technology.

We oversee the entire process, integrating offshore teams and systems seamlessly into your existing workflows. Leveraging our extensive experience in implementation and offshore team management, we provide hands-on support to navigate any technical or logistical challenges that may arise.

Management
& optimisation

As the goal posts shift, so do we. Transparency and regular engagement, ensures alignment with business objectives at every stage.

We don’t stop when the job is complete and your new systems are up and running. Our data-led approach ensures a continuous focus on performance improvement and client satisfaction.

So, while you focus on your core business, we assess the data, always looking ahead, making recommendations, and partnering with you towards your continued success.

We strive to do more than meet expectations. We strive to exceed them.

The Liveware advantage.

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A holistic approach 
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Deep industry knowledge
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Operational excellence
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Tailored solutions 
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Ongoing management

What our clients say.

This is what our clients are saying about their Liveware experience.

Quote

Express Travel Group have been working with Liveware for over 2 years now, and we have found them to be a very valuable partner. They provide quality support, assisting us in recruiting and onboarding staff, and providing a quality working environment for these staff members. They have a very modern and conveniently located office. Liveware have always been sensitive to our needs as a client, are very easy to deal with and very supportive and responsive.

Quote

Liveware has been a fantastic partner. They support us with customer service, contract analysts and data processing. All teams have gone above and beyond to make sure our clients and workload are taken care of professionally and efficiently. They have helped us create insightful reports, simplify processes, and boost our overall productivity. They’ve taken the time to truly understand and adapt to our ever-changing business needs. We really trust them to support us with staffing, and I can’t recommend their services highly enough.

Quote

Express Travel Group have been working with Liveware for over 2 years now, and we have found them to be a very valuable partner. They provide quality support, assisting us in recruiting and onboarding staff, and providing a quality working environment for these staff members. They have a very modern and conveniently located office. Liveware have always been sensitive to our needs as a client, are very easy to deal with and very supportive and responsive.

Quote

Liveware has been a fantastic partner. They support us with customer service, contract analysts and data processing. All teams have gone above and beyond to make sure our clients and workload are taken care of professionally and efficiently. They have helped us create insightful reports, simplify processes, and boost our overall productivity. They’ve taken the time to truly understand and adapt to our ever-changing business needs. We really trust them to support us with staffing, and I can’t recommend their services highly enough.

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Rodney West National Operations Manager
lisa profile
Lisa Gacula Sr. Director of Operations
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Rodney West National Operations Manager
lisa profile
Lisa Gacula Sr. Director of Operations

Contact us.

Need more information? Send an enquiry and we will get back to you soon.
Office
  • 1702 Level 17,
    25 Bligh St,
    Sydney
    NSW 2000 Australia
  • 4th flr. Pacific Star Building,
    Makati Avenue,
    1226 Sen. Gil J. Puyat Ave,
    Makati City, Philippines
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