A seamless journey.
The travel industry is complex. It requires extensive planning, coordination, and logistics to ensure an experience that will give your customers a trip to remember - for all the right reasons. The right processes make it simple.
Let us do what we do best and get your business thriving.
Liveware was built on travel. With our deep understanding and vast industry experience, we create global teams and provide access to reliable solutions designed to take your business to the next level.
Maximise efficiencies
Our specialist teams have decades of experience in customer service. They live and breathe it. Streamline the process, and the results will follow.
Leverage expert advice
Throughout the outsourcing journey, you can access expert advice from our Customer Service Managers. Unlock new possibilities and scale to new heights.
Optimise profits to drive growth
Outsourcing could reduce business expenditure by up to 70%. Imagine what your teams could achieve when these funds are reinvested in your business.
Increase customer satisfaction
Liveware has proven methods for improving satisfaction rates for clients in travel. Find out what we can do for you.
Reduce operational cost
Your workforce is likely one of the highest costs to your business. Free up cash flow by outsourcing routine tasks to specialists and supplement your resources with expert customer support.
Capabilities.
We know what it takes to deliver excellent customer service, develop future-ready travel technology, and manage your suppliers.
Customer experience
We strive for customer satisfaction through operational excellence.
- Travel reservations management
- General inquiries
Backoffice
We take the hard work out of your success by removing operational burdens.
- Data entry
- IATA ticketing
- Reservation & relocation management
- Supplier reconciliation
- Contract management
- Content Management
Systems
Well versed in the latest CX technologies, we’re ready to help your clients.
- Sabre
- Amadeus
- Travelport